Montana Group Driver Guide

Driver App

Our FleetPartners driver app will help you access driver services on the road, 24/7.

  • On your mobile phone, simply visit
    app.fleetpartners.co.nz
  • On your first visit, you will be asked to save the icon to your mobile home screen. We recommend that you do this, so its easy to find when you need it.

Our driver app provides you with:

  • Drivers Guide
  • Fair Wear and Tear Guide for your vehicle 
  • Service locator for our authorised service provider network

All you need to know about your Managed Maintenance Operating Lease

Roadside & breakdown assistance

Please refer to the Montana Group Vehicle Bible here.

Registration

Please refer to the Montana Group Vehicle Bible here.

Windscreen repairs

Please refer to the Montana Group Claims Guide here.

Vehicle accident claims

Please refer to the Montana Group Claims Guide here.

Scheduled servicing & maintenance

Please inform the service agent that the vehicle is a FleetPartners vehicle. The agent will ring FleetPartners for prior approval. Please don’t pay for the service or any maintenance work directly to the agent. The cost will be charged back to your company.

Please be advised that your vehicle may or may not be groomed at the time of service. If you would like a courtesy car during your service, please advise the agent at the time of booking your service.

Your vehicle must be serviced/repaired as agreed with FleetPartners. Vehicles are to be serviced at the manufacturer’s intervals e.g. 15,000 km or 12 Months, as per the service booklet in the vehicle. If your vehicle is still within warranty (ie. standard first 3 years from registration), it must be taken to your local manufacturer's service provider e.g. Toyota to a Toyota service agent or service centre.

Replacement tyres

You can get tyres replaced or repaired at one of our approved tyre partners.

Please inform the tyre supplier you have a FleetPartners vehicle and the agent will ring FleetPartners for prior approval. Please don’t pay for your tyre replacement or repair directly to the service agent. The cost will be charged back to your company.

Our preferred suppliers are:

  • Bridgestone/Firestone
  • GT Radial/Falken/Goodyear/Dunlop/Michelin (TYRES4U & Carters Tyres)
  • Hankook (Value Tyres)
  • Pirelli/Toyo (YHI)
  • Maxxis/Continental (Tyremax)

Warrant of Fitness (WOF)

New vehicles come with an initial Warrant of Fitness when first registered. The next WoF only needs to be completed after 3 years. Then it needs to be completed annually for the life of the vehicle.

Please advise VTNZ that it is a FleetPartners vehicle. Please don’t pay the service agent directly. The cost will be charged back to your company.
 

What to do at the end of your lease?

Return to Turners

At the end of your lease your vehicle should be returned to a Turners branch. When dropping off your vehicle, please notify Turners staff that it is a FleetPartners vehicle return. Please hand over all your keys and ensure that all accessories are with the vehicle (cargo blind/vehicle handbook/tow bar/tooling etc.) Turners will then undertake an inspection and report on any damage. 

Fair Wear and Tear Guide

Please familiarise yourself with these guidelines to avoid any charges when your vehicle's lease expires. If you wish to book a pre-return inspection by our independent assessors, please call us to arrange a time.

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