Our commitment

Our commitment

We’re committed to driving more sustainable behaviour across our operations, delivering a positive impact for our people, the communities we serve and the environment in which we operate. Learn more about our commitment in our Environment and Sustainability Policy. Our latest progress in delivering against our sustainability commitments is available in our 2025 Annual Report.

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Our community

We engage with the communities in which we live and work through direct financial contributions, volunteering and other in-kind support. We’re proud of our community partnerships and are committed to supporting these organisations. Here’s how we’re making a meaningful contribution.

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Our environment

We’re committed to improving environmental outcomes within our sphere of influence. Here’s how we’re working to reduce our impact on the environment and supporting our customers to help them reduce their greenhouse gas emissions.

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Our people

We want our people to be engaged and to feel safe in their workplace. Having passionate, capable and accountable teams is central to delivering on our strategy. Here’s how we’re supporting our people, championing diversity and making sure our team members are heard.

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Responsible business

Responsible business practices underpin our ability to build and maintain stakeholder trust. Learn about our zero-tolerance approach to modern slavery and how we safeguard our customers and suppliers.

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Our customers

Our commitment to our customers is deeply embedded in our organisation and forms the basis for our – C.A.R.E. values. By applying these values of Collaboration, Accountability, Reimagine and Excellence, we believe we can provide a customer experience that consistently exceeds expectations.

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