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If you've had a great experience or one of our team have gone above and beyond, we want to hear from you. Your feedback enables us to provide a better experience for everyone who uses our service.

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Make a complaint

Did something go wrong with a recent interaction with us? Or have you experienced an issue with one of our team members, our business partners, service providers or dealer partners? Let us know so we can help resolve this with you.

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Handling complaints

We take complaints seriously. To ensure the process is as transparent as possible, learn more about how we will handle your complaint, the process we follow and what you can expect.

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Information was current at time of publishing and is subject to change. Testimonials are of individual experiences of customers of FleetPartners and are not necessarily representative of all those who will use our products and/or services. Information on this website is general in nature and does not constitute financial or tax advice and does not take into account specific financial circumstances, situations or needs. Independent financial and tax advice should be sought. All applications for credit are subject to credit approval criteria. Terms and conditions, fees and charges apply. Before making a decision in relation to comprehensive motor insurance, please read the Product Disclosure Statement, Distributor Statement and Target Market Determination and consider whether this insurance product is right for you. FleetPartners is an Authorised Distributor of the comprehensive motor vehicle issuer Allianz Australia Insurance Limited (ABN 15 000 122 850 AFSL 23408). FleetPartners may receive financial benefits in connection with its products and services.

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